Get in touch
For support requests, feature ideas, or just to say hi, email hello@parlaparla.io .
We usually reply within a day or two.
Support
Something not working, or have a question? Start with the FAQ on this page — if you can't find what you need, write to us.
Questions, answered
Do I need an OpenAI account?
Yes. ParlaParla uses OpenAI's API for transcription. You can create a free account at platform.openai.com — new accounts get a small free credit to test the app.
How much does it really cost?
OpenAI charges around $0.006 per minute of audio. That works out to roughly $0.30 per hour of dictation. Most users spend less than $2 per month.
Is my audio stored anywhere?
No. Audio is sent directly from your Mac to OpenAI's API and then deleted. OpenAI's own data policy applies — they don't train on API data by default.
Does it work without internet?
No. Transcription requires an internet connection to reach OpenAI.
Which Mac do I need?
macOS 15 Sequoia or later, Apple Silicon or Intel.
Can I use a different hotkey?
Yes. The default is Fn, but you can bind any shortcut you want in Settings.
What languages are supported?
Ten spoken languages for transcription: English, Danish, Norwegian, Swedish, German, French, Spanish, Italian, Dutch, and Portuguese. The app's interface is translated to eight of those.
Is ParlaParla open source?
Not currently, but we may open-source it in the future.
Known issues
There are currently no known major issues. When a bug affects enough users to be worth flagging here, this section gets populated.